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Return Policy

AttachMatch™ Guarantee

The ABI Attachments AttachMatch™ Guarantee provides the original purchaser with 30-days from the date of delivery to ensure the attachments on a certified order matches the purchaser’s current and disclosed usage application(s), work requirements, and vehicle capabilities. If it does not match, ABI Attachments will issue a full refund of the purchase price, plus original freight charges, upon the return of all complete undamaged products to ABI Attachments. For an order to be AttachMatch certified, and therefore eligible for this guarantee, the AttachMatch Guarantee line item must be listed on the original order. The purchaser is responsible to fully disclose their current usage application(s), work requirements, and the vehicle model(s) that will be used with the attachment(s) on a particular order, at the time of ordering. ABI Attachments does not guarantee any change in usage application, work requirements, or vehicle specifications after the order has been shipped. If the purchaser does not meet the requirements of this money-back guarantee, then ABI’s standard limited 30-return return policy shown below will apply.

Click and select the below PDF resource for details.

AttachMatch Details (PDF)

Standard Limited Return Policy

Standard 30-Day Limited Return Policy: ABI’s Standard Limited 30-Day Return Policy: ABI will consider a refund on returns initiated within thirty (30) days of delivery of UNUSED products. ABI encourages customers to use caution when placing an order, as once shipped, the item may only be returned or exchanged if ABI expressly consents. Refunds are for the product’s purchase price only; shipping and handling charges are not refundable. The customer is responsible for all shipping expenses associated with the transaction; these expenses include those incurred to deliver the product to the customer by ABI and shipping expenses incurred to return the product to ABI from the customer. If the product(s) has been used or otherwise reduced in resale value, up to a twenty-five percent (25%) restocking fee may be applied to items returned. If the customer utilized financing or otherwise has not paid ABI monies sufficient enough to cover the aforementioned expenses, the customer will be asked to pay these expenses before a return will be issued. When the purchaser receives the product(s), please keep the shipping pallet and packing material, as it will be required to return the product. Refunds are not made until all products are returned to ABI’s procession. The customer shall not be responsible for damage caused by the shipping company delivering the product, provided such damage is noted on the delivery receipt at the time of delivery, or the shipment is refused. Applicable warranties cover defects in material and workmanship. ABI retains the exclusive and sole right to determine if an item is eligible for a return, exchange, or cancellation once shipped. ABI must approve in writing to obtain a return, refund, or exchange. Call 877-788-7253 (8 am – 5 pm, EST, Monday – Friday) to initiate a return request.

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General Conditions:
The user must be 18 years of age to submit personal contact information to abiattachments.com. The user expressly authorizes ABI Attachments, Inc. to provide special offers and conduct business by way of the phone number and/or email address the user provides. The user may opt-out at anytime by contacting [email protected]. ABI Attachments will not sell, rent, or share the user’s personal information. By accessing this site, or by placing an order through this site, you agree to be bound by the terms of use below, including any future changes. If you do not want to be bound by these terms of use, don’t access or use this site. Please call 877.788.7253 for assistance. All the content on this site is Copyright 1997-2021 ABI Attachments, Inc. All rights reserved.

Website Usage Restrictions:
You agree to use this Website only for lawful purposes. The following are prohibited actions, but not limited to, 1) misrepresenting the identity of a user; 2) tampering with this Website; and 3) conducting any type of fraudulent activity.

Use of Third Party Websites & Services:
ABI uses common third party websites and/or services to host website content, collect analytic data (non-identifiable), bookmark and forward web pages, enable shopping cart functionality, calculate shipping costs, process financing offers, process credit cards and archive purchase history and invoices. Personally identifiable information is never transmitted to these third party websites or services unless it is vital for function. (Such as processing a credit card) In most every case the user has control over whether or not to submit personal information, however it may be required to process an online order. User agrees and understands the user is bound by the terms of use of these third party websites or services. The Terms of Use for these services are always found at the bottom of the screen whenever the user interacts with these third party websites or services. To bypass these third party websites or services simply call 877.788.7253 to process your order over the phone.

Security of Information:
We use our best efforts to ensure the security of personal information submitted by users. When collecting credit card information for online purchases, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it. When we collect other information from our users, it is stored in an area where the general public does not have access to it.

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