Return Policy
AttachMatch™ Guarantee
The ABI Attachments AttachMatch™ Guarantee provides the original purchaser with 30-days from the date of delivery to ensure the attachments on a certified order matches the purchaser’s current and disclosed usage application(s), work requirements, and vehicle capabilities. If it does not match, ABI Attachments will issue a full refund of the purchase price, plus original freight charges, upon the return of all complete undamaged products to ABI Attachments. For an order to be AttachMatch certified, and therefore eligible for this guarantee, the AttachMatch Guarantee line item must be listed on the original order. The purchaser is responsible to fully disclose their current usage application(s), work requirements, and the vehicle model(s) that will be used with the attachment(s) on a particular order, at the time of ordering. ABI Attachments does not guarantee any change in usage application, work requirements, or vehicle specifications after the order has been shipped. If the purchaser does not meet the requirements of this money-back guarantee, then ABI’s standard limited 30-return return policy shown below will apply.
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Standard Limited Return Policy
Standard 30-Day Limited Return Policy: ABI’s Standard Limited 30-Day Return Policy: ABI will consider a refund on returns initiated within thirty (30) days of delivery of UNUSED products. ABI encourages customers to use caution when placing an order, as once shipped, the item may only be returned or exchanged if ABI expressly consents. Refunds are for the product’s purchase price only; shipping and handling charges are not refundable. The customer is responsible for all shipping expenses associated with the transaction; these expenses include those incurred to deliver the product to the customer by ABI and shipping expenses incurred to return the product to ABI from the customer. If the product(s) has been used or otherwise reduced in resale value, up to a twenty-five percent (25%) restocking fee may be applied to items returned. If the customer utilized financing or otherwise has not paid ABI monies sufficient enough to cover the aforementioned expenses, the customer will be asked to pay these expenses before a return will be issued. When the purchaser receives the product(s), please keep the shipping pallet and packing material, as it will be required to return the product. Refunds are not made until all products are returned to ABI’s procession. The customer shall not be responsible for damage caused by the shipping company delivering the product, provided such damage is noted on the delivery receipt at the time of delivery, or the shipment is refused. Applicable warranties cover defects in material and workmanship. ABI retains the exclusive and sole right to determine if an item is eligible for a return, exchange, or cancellation once shipped. ABI must approve in writing to obtain a return, refund, or exchange. Call 877-788-7253 (8 am – 5 pm, EST, Monday – Friday) to initiate a return request.