It’s different, but there’s nothing to worry about. It’s that way on purpose.
We’re not a commodity manufacturer that makes throw away or scrap heap dime-a-dozen tools. You can’t get them at TSC. You don’t buy them from a schlocky parts pusher that has no idea what you need. We will call you, but it’s not to give you the hard sell. The ABI sales process is consultative and guilt-free and sleaze-proof. We’re here to help, and since many of our tools our patented inventions, our team is more involved in the process of getting you exactly what’s best for you.
We sell direct because it’s important for us to work directly with YOU the rider, contractor, property owner, farmer, groundskeeper, etc. to make sure YOU get what you need and YOU get the level of service that we hold as our standard.
You have a direct line to the people who build, service, sell, and design your tools. And we have a direct line to you, the hard worker using it. It’s a win-win. There’s a reason why our tools work so well.
However you first HEARD about ABI, here you are. You may have seen one on the biggest stages, caring for the footing at some of the world’s most prestigious equine event facilities and shows. You may have caught a glimpse of one on major ballfields. You may have seen a social media post. You may have seen one at your buddy’s place. It doesn’t really matter.
What matters most is what you do NEXT. Are you ready to get your outdoor work done better? Good. It’s time to get in touch. Fill out the form on any of the product pages or give us a call.
We will answer the phone if you call. We’ll call you back if you leave your number. We’ll send you a note. It’s important for us to talk to you and understand your individual needs. This isn’t your grandpa’s box blade—it’s different and better than that—but we do need to understand the why and the what.
We need to know what kind of dirt you have (Don’t you dare tell someone from red-clay territory their dirt’s the same as that silty stuff along the upper Mississippi!). We need to know what kind of tractor you have (beyond just green or orange!)… or if you have a tractor at all. You get the picture. We’re here to help and it’s part of it.
We’ll create a quote for you based on what you need! This is not a big box store experience. Your arena, discipline, climate, vehicle type, vehicle size, budget, dirt type, preference, experience, and more all affect what equipment is best for your needs. We help with that. We’ve helped thousands before. We are here to work with you.
We help you through the entire process (you seeing a pattern here?) We are here to help you.
Let’s get you up and running! Our customer service department is just as full of experts ready to help as our sales department is. Broken record: We are here to help you. Need parts? We got ‘em. Need setup help? Here for it. The relationship doesn’t end for us when you get your tool.
